Kind of Business Letters

letter_writing

A. Kind of Business Letters (Macam-macam surat niaga dalam Bahasa Inggris)

  1. Inquiry Letters (Surat permintaan informasi)
  2. Offering/Sales Letters (Surat Penawaran)
  3. Ordering Letters (Surat Pesanan)
  4. Execution Letters (Surat Pengiriman pesanan)
  5. Complains Letters (Surat Pengaduan)
  6. Remittance Letters (Surat penyelesaian pembayaran)
  7. Adjustments Letters (Surat penyelesaian pengaduan)
  8. Collections Letters (Surat Penagihan)

B. Parts of Business Letters (Bagian-bagian surat)

  1. Heading/Letterhead (Kepala surat)
  2. Dateline (Tanggal surat)
  3. Reference line (Initial)
  4. Inside address (Alamat dalam)
  5. Attention line( Untuk perhatian bila diperlukan)
  6. Salutation (Salam pembuka)
  7. Subject line/Re-line (Perihal)
  8. Body of letter (Isi surat)
  9. Complimentary close (Salam penutup)
  10. Signature (Tanda tangan disertai nama jelas)
  11. Enclosure (Lampiran)

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